At The Ashok Hotel Jatinder Kapur undertook complete responsibility of training & development in line with the Human Resource Development Interventions specially designed for Ashok Hotel. This included identifying the training needs, planning / organizing training interventions, programs, seminars, making training modules, conducting training classes etc. He has established Training as a frontline department in the Ashok Hotel which has helped the hotel to turnaround and increase the turnover.
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Testimonials
Mr. Kapur is a passionate and high energy professional. His focus towards improving processes and systems is phenomenally good. He has a deep understanding of learning and development and specializes in tailor made programs as per the training needs of the focus group/individual/client. His core competence lies in area of establishing new service standards and gauging the gaps in the existing standards and bridging those gaps
Divyansh Kaushik
Assistant Training Manager, at The Oberoi New Delhi