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Jatinder has excellent inter-personal skills with a proven track record in both motivating and developing staff, good organization and training skills. He has developed very good training modules on Winning Attitude, Customer Care, Communication Skills etc. Action was recommended in the various training presentations for performance improvement as the blocks were identified and various suggestions were given in the training sessions. The training at the Ashok hotel has helped the hotel to turnaround, increase the turnover and make profit.
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Testimonials
Mr. Kapur is a passionate and high energy professional. His focus towards improving processes and systems is phenomenally good. He has a deep understanding of learning and development and specializes in tailor made programs as per the training needs of the focus group/individual/client. His core competence lies in area of establishing new service standards and gauging the gaps in the existing standards and bridging those gaps
Divyansh Kaushik
Assistant Training Manager, at The Oberoi New Delhi
