S.T.A.R: Success Training Advisers & Resources

We Train You to Succeed !!! We have the answers to your Success !!!

• Training for us is a complete solution - the 4 step model
• The Mission and Vocation of our Trainers:
• Corporate Training Solutions
• Training Methodology: The Star 2 Success Model
• What is Learning ?
• The Experiential Learning Cycle
• Our Training Showcase

Training for us is a complete solution - the 4 step model

• Define concern
• Develop Solution
• Deliver Solution
• Demonstrate Effectiveness

The Mission and Vocation of our Trainers:

• To bring out the best in people. This is the essence of true transformational training. Our prime focus is to make people realize their hidden potential.
• We believe that a Trainer is simply a catalyst of change, it’s the fire within, which leads individuals for positive change and organizational adaptability.

Our guiding principle: The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires !!!

CORPORATE TRAINING SOLUTIONS
Star 2 Success Consultants offers Corporate Training Solutions which are based on innovative and interactive teaching methodologies and focus on Excellence in harnessing the full potential of your top management, mid management, line managers & employees for becoming a World Class Corporate Company”
Our vision is to “Create value through enhanced competencies and be a strategic partner to business by enabling employees realize their full potential through innovative and progressive learning initiatives”.
Our USP

• Our Strength is derived from the experiences gained by our trainers while working & training the global corporate world.
• Our USP is to create value through enhanced competencies and be a strategic partner to business by enabling your employees realize their full potential through innovative and progressive learning initiatives.
• The specific training needs of individual employees are identified through Competency Mapping Exercises.
• We interact with all Business Units/functions to identify and design training programs to cater to these needs. These programs enable employees to enhance their skills and realize their full potential.
• We have a holistic approach in our training programs and recommend adventure and Ayurveda, Yoga, Meditation and other Alternative health based off beat activities in tandem to inculcate team spirit and bonhomie and allowing the Mind, Body and Spirit to accelerate the learning process.
• The participants are made to experience the concepts through simulated activities, role plays Games, Role Plays, Presentation of Case Studies, Video Recordings of Presentation sessions, Live Mystery Audits & Live Telephone Audits of Customer Care & Guest Relations, and other participative activities.
• Our Trainers display a lot of passion into their training sessions and engage the participants in a manner that is conducive to experiential and inspirational learning. Our clients see a measurable increase in employee performance, customer satisfaction and revenues.
• At Star 2 Success we believe that our people are our strength. Hence, we are committed to investing in our people. While technology, infrastructure and products can be duplicated, it is people who are the key differentiators in the growth of any organization. Star 2 Success is known for its commitment to quality, reliability, and customer service.
• Our customized focus allows us to deliver training solutions specifically catering to the need of the industry or department considering the level of the target audience. In this present era of competition and uncertainty, for an organization to succeed, it needs to have a set of competent & suitably trained manpower who can contribute to make a difference. Star 2 Success Consultants assists in achieving this phenomena through behavioural and skill based training workshops..

TRAINING METHODOLOGY: THE STAR 2 SUCCESS MODEL

What is Learning ?
The learning concept we have known so far has been that Human beings learn by:

• Listening
• Seeing
• Experiencing

So what is learning ?
Learning can be defined as a change in behavior as a result of experience or input, and that is the usual purpose of training.
The effectiveness of experiential learning is based on the fact that nothing is more relevant to us than ourselves.
One's own reactions to, observations about, and understanding of something are more important than someone else's opinion about it. Research has shown that people learn best by doing. One remembers best what one knows better than one remembers what one knows about.
Learning experiences that utilize the experiential learning model allow participants to confront basic psychological and behavioral issues that they have to deal with in their daily lives.
The model gives participants an opportunity to examine their feelings and behaviors related to interactions with other individuals.
Examining their feelings and other reactions to situations helps to expand the participants' awareness and understanding of the function their emotions play in their behavior.
Not only does this add to the interest and involvement of the participants, it also contributes significantly to the transfer of learning.
No other type of learning generates this personal involvement and depth of understanding.
The ultimate result is that participants accept responsibility for their own learning and behavior, rather than assigning that responsibility to someone else.

The Experiential Learning Cycle

Experiencing
The data-generating part of the experience develops a common base for the discussion that follows. Goals include:

• To Explore
• To Examine
• To Study
• To Identify

Publishing
The question in this stage is What happened to me? Participants share personal data about what they saw and/or how they felt during the experience.

• Feelings
• Reactions
• Observations

Processing
The question here is What happened in general? Participants systematically examine their commonly shared experience.

• Common themes
• Patterns
• Interactions
• Group dynamics
• Behavioral trends

Generalizing
The question now is So what? From the patterns identified, participants abstract:

• Inferences
• Generalizations
• Learnings
• Principles
• What tends to happen
• These are stated in terms of the real world rather than the learning situation.

Applying
The final question is Now what? Generalizations and learning’s are applied to real-life situations, and change is planned. This stage can include:

• Consulting groups
• Goal setting
• Practice sessions
• Contracting for change

The application of learning is a new experience. The cycle begins again.

Organizational Development & Transformation

If an organization is unable to effectively deliver the services desired or required by customers and consumers, that organization will not succeed. While there are as many definitions of 'success' as there are organizations, all organizations share the need to:

• Have a clear purpose, which is understood by all the key constituencies;
• Coordinate and manage resources especially human resources;
• Understand and respond effectively the organization's culture.
• Deal effectively with conflict

Star 2 Success Consultants works with its client to map out,understand, and effectively manage cultures. We deliver training and coaching for conflict management, as well as planning for and management organizational change.

Our one day Program on “ Star 2 Success Talent Transformation leads individuals to explore their hidden areas of excellence and thus equip them with proactive tools to realize personal as well as organizational goals.
We provide pre-placement training to future professionals in institutions. This customized programme creates huge difference in the attitude as well as confidence level of students.

Our Focus on Soft Skills
In a study conducted by The Stanford Research Institute and Carnegie Melon
Foundation, among Fortune 500 CEOs it was found that 75% of long-term job success depended on people skills, and only 25% on technical knowledge.

Another study, this time conducted by Harvard University, found that in 85% of cases, a job or a promotion happened because of a person’s attitude, and only in 15% because of how many facts and figures he knew.
Today, soft skills are the most important input for any individual to communicate well and pave the way to success. Skills like interpersonal behavior, communication, presentation, client handling & management, business development and negotiation skills, which were hitherto considered as low priority, have now become
quintessential.

 

OUR CORPORATE TRAINING PROGRAM SHOWCASE

Tailor-made training programs and workshops to customize to the needs of your organization are as under:

• Training Interventions
• Training Needs Analysis,
• Fixing the Key Result Areas,
• Talent Transformation
• Star 2 Success Certification Programs
• Star 2 Success Strategy Workshop
• Soft Skill Training
• Problem Solving & Decision Making
• Leading Transition
• Organization Behavior
• Personality Development
• Stress Management
• Certified Life Coach Program
• Imaging & Branding
• The First Impression: Grooming, Body Language, Business Etiquettes and Hygiene
• Interpersonal Skills
• Effective Communication Skills
• Interpersonal Communication: An Analytical Approach
• Public Speaking
• Telephone Etiquettes
• Intuition, Innovation & Mind-mapping: How to develop the Right Brain
• Winning Attitude & Customer Care
• Warmth of Welcome & Greetings: The Art of Uncommon Courtesy
• Emotional Intelligence
• Effective Training Technology
• Train the Trainer
• Certified Hospitality & Service Trainer Program,
• Emotional Empowerment of your team
• Perform or Perish
• Star 2 Success Sales Performer Program
• Selling Skills
• Sales Maximization
• Sales Efficiency
• Customer & Relationship Management
• Making a life time Customer
• Critical Elements of Customer Service
• Excellence in Customer Care
• Developing Effective Managers to Delight Customers
• Being Responsive to Customer Differences
• Stress Management
• Human Values & Management
• Motivational Leadership
• Interpersonal Effectiveness
• Change Adaptability
• Business Communication
• Handling Interviews
• Values & Ethics in Management
• Value based Leadership
• Art of Performing
• Enhancing Managerial Effectiveness
• Improving Team Motivation
• Emotional Intelligence
• E-Mail and Video Conferencing Etiquette
• Presentation Skills
• Business Writing Skills
• Creating Business Proposals
• Time Management
• Confusion Management
• Workplace Etiquette & Cultural Adaptability
• Corporate Social Responsibility
• Negotiation Skills
• Conflict Management
• Appreciative Enquiry
• Behavioural Skills for Crisis Management
• Winning Adventure in Attitudes
• Building Greater Self-Awareness
• Performance Coaching Solutions
• Performance Management (including: conducting performance appraisals & reviews)
• Recognizing and Removing Barriers to Performance
• Coaching & Mentoring
• Facilitation Skills (Train the Trainer)
• Interviewing Skills Training Program
• Organizational Values and Ethics
• Managing Employee Conflicts
• Strategic Management
• Entrepreneurship
• Project Management
• Demand and Business Forecasting

and many more.