Jatinder Kapur is a good leader always striving for excellence. He motivates and trains the supervisors and staff very well. He is capable of taking strong decisions and always plans and organizes well for any eventualities in the future.

P.K. Mathur
General Manager Ashok Hotel, New Delhi.


We found Mr Kapur to be a professional, knowledgeable and result oriented with theoretical and practical understanding of work requirements. He has contributed to the development of the project including designing the brochures, developing the course curriculum and syllabus, submission of the Ordinance to the Academic Council and working out the manpower & equipment for the labs.
He has completed many job related training programs which provide exceptional learning experiences tailored for research and development, professional and executive development in the various schools of the Noida University.

Maj Gen BD Wadhwa A.V.S.M. (Retd)
Director Administration
Noida International University


Jatinder Kapur is a very dynamic, resourceful and highly motivated Manager having excellent professional knowledge of all aspects of management. A good team leader who meticulously plans the strategies. Due to his sincere and innovative efforts the hotel could surpass its targets of profits, room occupancy, room sale, food and  beverage sale and room recovery rate. He could achieve a very high degree of guest satisfaction. On behalf of the State Govt. & Commissioner of Udaipur and Laxmi Vilas Palace Hotel Udaipur, I greatly appreciate and thank Jatinder Kapur and his team for the hard work, sincerity and best services on the occasion of the visit of his Excellency the President of India and his entourage to Udaipur and his stay in the hotel.  I have great pleasure in thanking him for his hard work, sincerity and sense of responsibility and this is again appreciated.

Ashok Chawla
General Manager Laxmi Vilas Palace Hotel, Udaipur


We have recently concluded our prestigious 3rd General Management Program for our Senior Executives. I wish to place on record the deep involvement of particularly Jatinder Kapur during   the entire duration of the said program was highly appreciable and commendable. We are grateful to him for making our program a Success.

Brig RK Verma A.V.S.M. Retd.
Director (Personnel)


Jatinder Kapur’s responsibilities at The Ashok Hotel included developing a comprehensive long term training strategy in conjunction with the Hotel’s Strategic Plan and work with Department Heads to put required structures in place to fulfil those training needs.
He ensured review of departmental training procedures and work with departmental leaders and trainers to update the same and ensure consistency.
He excelled in his task of conducting training classes as per the training schedule & to coordinate and track all group training within the hotel, including all internal training programs. He has good experience of working with outside agencies as required to provide specialized training services.
We have received excellent feedback from the employees and management regarding the training intervention and the training programs, seminars and classes undertaken.
Certain Key Result Areas were identified and training undertaken as per the parameters against benchmarks of competitor hotels, fixing performance goals with agreed timeframes.
Mystery Visit Audits were also conducted to gauge the training process.

S.P. Verma
General Manager –HR
India Tourism Development Corporation.

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